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Publications

Listed below are selected publications written by the researchers at the Omni-Channel Lab.

2018

 

Carnein, M., & Trautmann, H. (2018). evoStream — Evolutionary Stream Clustering Utilizing Idle Times. Big Data Research, 12.
This publication in CRIS BibTeX

Heidekrüger, R., Heuchert, M., Clever, N., & Becker, J. (2018). Towards an Omni-Channel Framework for SME Sales and Service in the B2B Telecommunications Industry. In Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2018), Lüneburg, 386–397.
This publication in CRIS BibTeX

Heuchert, M., Barann, B., Cordes, A.-K., & Becker, J. (2018). An IS Perspective on Omni-Channel Management along the Customer Journey: Development of an Entity-Relationship-Model and a Linkage Concept. In Proceedings of the Multikonferenz Wirtschaftsinformatik 2018, Lüneburg, Deutschland.
This publication in CRIS BibTeX

2017

 

Carnein, M., Assenmacher, D., & Trautmann, H. (2017). Stream Clustering of Chat Messages with Applications to Twitch Streams. In de Cesare, S., & Ulrich, F. (Eds.), Proceedings of the 36th International Conference on Conceptual Modeling (ER'17) (pp. 79–88). Springer International Publishing.
This publication in CRIS BibTeX

Carnein, M., Heuchert, M., Homann, L., Trautmann, H., Vossen, G., Becker, J., & Kraume, K. (2017). Towards Efficient and Informative Omni-Channel Customer Relationship Management. In de Cesare, S., & Ulrich, F. (Eds.), Proceedings of the 36th International Conference on Conceptual Modeling (ER'17) (pp. 69–78). Lecture Notes in Computer Scienc: Vol. 10651. Springer International Publishing.
This publication in CRIS BibTeX

Carnein, M., Assenmacher, D., & Trautmann, H. (2017). An Empirical Comparison of Stream Clustering Algorithms. In Proceedings of the ACM International Conference on Computing Frontiers (CF '17), Siena, Italy, 361–365.
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Carnein, M., Homann, L., Trautmann, H., Vossen, G., & Kraume, K. (2017). Customer Service in Social Media — An Empirical Study of the Airline Industry. In Bernhard, M. a. N. R. a. H. S. a. M. K. a. A. T. a. O. K. a. M. W. (Ed.), Proceedings of the 17th Conference on Database Systems for Business, Technology, and Web (BTW '17) (pp. 33–40). Lecture Notes in Informatics (LNI): Vol. P-266. Gesellschaft für Informatik.
This publication in CRIS BibTeX

Trautmann, H., Vossen, G., Homann, L., Carnein, M., & Kraume, K. (2017). Challenges of Data Management and Analytics in Omni-Channel CRM. In Becker, J., Backhaus, K., Dugas, M., Hellingrath, B., Hoeren, T., Klein, S., Kuchen, H., Trautmann, H., & Vossen, G. (Eds.), ERCIS Working Papers: Vol. 28. Münster: European Research Center for Information Systems.
This publication in CRIS BibTeX

2016

 

Carnein, M., Schöttle, P., & Böhme, R. (2016). Telltale Watermarks for Counting JPEG Compressions. In Proceedings of the IS&T Electronic Imaging: Media Watermarking, Security, and Forensics (EI '16), San Francisco, CA, 1–10.
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2015

 

Carnein, M., Schöttle, P., & Böhme, R. (2015). Forensics of High-Quality JPEG Images with Color Subsampling. In Proceedings of the IEEE International Workshop on Information Forensics and Security (WIFS '15), Rome, Italy, 1–6.
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2014

 

Carnein, M., Schöttle, P., & Böhme, R. (2014). Predictable Rain? Steganalysis of Public-key Steganography Using Wet Paper Codes. In Unterweger, A., Uhl, A., Katzenbeisser, S., Kwitt, R., & Piva, A. (Eds.), Proceedings of the 2nd ACM Workshop on Information Hiding and Multimedia Security (IH — MMSec '14) (pp. 97–108). New York, NY, USA: ACM.
This publication in CRIS BibTeX

Carnein, M., Quiring, E., Haack, A., Möhring, A., & Becker, J. (2014). Laiengerechte Erzeugung von 3D-Animationen am Beispiel von textuellen Unfallbeschreibungen. In Proceedings of the 17th International Legal Informatics Symposium (IRIS '14), Salzburg, Austria, 473–480.
This publication in CRIS BibTeX