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Publications

Listed below are selected publications written by the researchers at the Omni-Channel Lab.

2017

 

Carnein, M., Assenmacher, D., & Trautmann, H. (2017). Stream Clustering of Chat Messages with Applications to Twitch Streams. In de Cesare, S., & Ulrich, F. (Eds.), Advances in Conceptual Modeling: ER 2017 Workshops AHA, MoBiD, MREBA, OntoCom, and QMMQ, Valencia, Spain, November 6--9, 2017, Proceedings (pp. 79–88). Cham: Springer International Publishing. (Accepted)
This publication in CRIS BibTeX

Carnein, M., Heuchert, M., Homann, L., Trautmann, H., Vossen, G., Becker, J., & Kraume, K. (2017). Towards Efficient and Informative Omni-Channel Customer Relationship Management. In de Cesare, S., & Ulrich, F. (Eds.), Advances in Conceptual Modeling: ER 2017 Workshops AHA, MoBiD, MREBA, OntoCom, and QMMQ, Valencia, Spain, November 6--9, 2017, Proceedings (pp. 69–78). Cham: Springer International Publishing. (Accepted)
This publication in CRIS BibTeX

Carnein, M., Assenmacher, D., & Trautmann, H. (2017). An Empirical Comparison of Stream Clustering Algorithms. In Proceedings of the ACM International Conference on Computing Frontiers (CF '17), Siena, Italy, 361–365.
This publication in CRIS BibTeX

Carnein, M., Homann, L., Trautmann, H., Vossen, G., & Kraume, K. (2017). Customer Service in Social Media — An Empirical Study of the Airline Industry. In Proceedings of the 17th Conference on Database Systems for Business, Technology, and Web (BTW '17), Stuttgart, Germany, 33–40.
This publication in CRIS BibTeX

Trautmann, H., Vossen, G., Homann, L., Carnein, M., & Kraume, K. (2017). Challenges of Data Management and Analytics in Omni-Channel CRM. In Becker, J., Backhaus, K., Dugas, M., Hellingrath, B., Hoeren, T., Klein, S., Kuchen, H., Trautmann, H., & Vossen, G. (Eds.), ERCIS Working Papers: Vol. 28. Münster: European Research Center for Information Systems.
This publication in CRIS BibTeX

2016

 

Carnein, M., Schöttle, P., & Böhme, R. (2016). Telltale Watermarks for Counting JPEG Compressions. In Proceedings of the IS&T Electronic Imaging: Media Watermarking, Security, and Forensics (EI '16), San Francisco, CA, 1–10.
This publication in CRIS BibTeX

2015

 

Carnein, M., Schöttle, P., & Böhme, R. (2015). Forensics of High-Quality JPEG Images with Color Subsampling. In Proceedings of the IEEE International Workshop on Information Forensics and Security (WIFS '15), Rome, Italy, 1–6.
This publication in CRIS BibTeX

2014

 

Carnein, M., Schöttle, P., & Böhme, R. (2014). Predictable Rain? Steganalysis of Public-key Steganography Using Wet Paper Codes. In Unterweger, A., Uhl, A., Katzenbeisser, S., Kwitt, R., & Piva, A. (Eds.), Proceedings of the 2nd ACM Workshop on Information Hiding and Multimedia Security (IH — MMSec '14) (pp. 97–108). New York, NY, USA: ACM.
This publication in CRIS BibTeX

Carnein, M., Quiring, E., Haack, A., Möhring, A., & Becker, J. (2014). Laiengerechte Erzeugung von 3D-Animationen am Beispiel von textuellen Unfallbeschreibungen. In Proceedings of the 17th International Legal Informatics Symposium (IRIS '14), Salzburg, Austria, 473–480.
This publication in CRIS BibTeX